Do dealerships replace windshields? This is a common question among car owners seeking windshield repair or replacement services. In this blog post, we’ll examine the auto glass services provided by dealerships and compare them to other service providers, as well as discuss their use of OEM (Original Equipment Manufacturer) glass for windshield replacement.

We’ll explore the procedures employed by dealerships for windshield replacement, including their preference for OEM (Original Equipment Manufacturer) glass over aftermarket alternatives. Understanding these processes can help you make informed decisions about your vehicle’s maintenance needs.

The extent of damage often determines whether a windshield should be repaired or replaced. We’ll discuss factors such as damage size and potential visibility complications that influence this decision. Additionally, we’ll examine cost considerations in both repairs and replacements at various service providers.

You will also learn about the complexity added by modern vehicle features like advanced driver-assistance systems (ADAS), which necessitate specialized expertise during windshield installation. Lastly, we highlight superior protection plans offered by Ace Group – an industry leader in auto glass repair solutions.

This comprehensive guide aims to equip you with all the necessary knowledge when faced with the question: do dealerships replace windshields?

Table of Contents:

Dealerships and Windshield Replacements

Yes, dealerships can replace windshields, but it’s not always straightforward. They often outsource the job to third-party contractors who use OEM glass, which can be pricier than aftermarket alternatives.

What to expect when getting a windshield replaced at a dealership

At a dealership, you’ll likely have your windshield replaced by an external contractor who generally uses OEM glass, which is pricier than aftermarket alternatives. These contractors usually use OEM glass, which is identical to the original windshield but can be more expensive.

The cost difference between OEM and aftermarket windshields

OEM windshields are more expensive because they have to meet strict manufacturer standards. Aftermarket windshields may not be identical to the original, but they still meet safety regulations and are generally less expensive. It is vital to comprehend these contrasts prior to settling on a choice.

It’s also important to check your insurance policy to see how it covers windshield replacements. Some policies only cover OEM parts, while others allow for aftermarket options without affecting coverage. Ultimately, the decision comes down to personal preference and budget.

Windshield Repair or Replacement: What’s the Deal?

The decision between windshield repair and replacement depends on the extent of the damage and the specific circumstances. Here are some factors to consider:

Size and location of the damage: If the damage is relatively small, such as a chip or crack smaller than a dollar bill, and it’s located away from the driver’s line of sight, repair may be possible. Repairing small chips and cracks involves injecting a special resin into the damaged area to restore structural integrity and visibility.

Extent of the damage: If the damage is extensive, such as a long crack or multiple cracks, repair may not be possible, and replacement is likely necessary. Additionally, if the damage impairs the driver’s visibility, poses a safety risk, or compromises the structural integrity of the windshield, replacement is usually recommended.

Age and condition of the windshield: Older windshields or those with pre-existing damage may be more prone to further cracking or damage. In such cases, replacement may be a more viable option to ensure long-term safety and reliability.

Insurance coverage: Check your insurance policy to determine whether windshield repair or replacement is covered, as coverage may vary. In some cases, repair may be fully covered while replacement may require a deductible or out-of-pocket expenses.

Cost considerations: Repair is generally more cost-effective than replacement. However, if the damage is severe or extends across a large portion of the windshield, replacement may be the only option. Consider the overall cost and your budget when making a decision.

It’s important to consult with a professional windshield repair or replacement service to assess the damage and receive their expert recommendation. They can evaluate the situation, take into account the specific details, and provide guidance on the best course of action.

Why You Shouldn’t Wait to Fix Your Windshield

Cracked windshields aren’t just unsightly – they’re dangerous. They can distort your vision and cause glare, making it harder to see other vehicles, pedestrians, or road hazards. Act quickly to fix it before an accident happens.

Where to Get Quality Auto Glass Services

For optimal performance and customer satisfaction, it is important to find an auto glass provider that partners with original equipment manufacturers (OEM). That’s why you should trust car dealerships that partner with original equipment manufacturers (OEM) for a perfect fit every time. Preserve your vehicle’s specifications and maximize customer satisfaction by choosing a car glass specialist you can count on.

Windshield Repairs and Replacements: Factors Affecting Costs

Windshield repairs or replacements can cost a pretty penny, but the final bill depends on several factors. The factors affecting the cost of windshield repairs or replacements include the vehicle’s make and model, glass type, and extent of damage.

Single and Multiple Chip Repairs: What to Expect

Rock chips are a common problem, but they’re usually manageable. A single chip repair could be priced between $40 and $50, while every extra one will likely add around ten dollars to the total.

Vehicle Specifics: How They Affect Costs

The type of vehicle you drive can also impact the final cost. Luxury cars often have pricier windshields due to their unique features, such as rain sensors or embedded antenna lines.

If your windshield needs a full replacement, expect to pay more. The cost of a full windshield replacement for luxury cars with advanced safety systems, such as ADAS, can range from $200 to over $1,000 depending on geographical location.

Geographical location can also affect costs, with urban areas typically charging more due to higher operating overheads.


  • OEM vs Aftermarket Glass: Choosing Original Equipment Manufacturer (OEM) glass over aftermarket alternatives can also impact the final cost. While aftermarket glass is cheaper, it may not offer the same quality or fit as OEM glass.

Windscreen Repairs or Replacements: Your Service Options

No need to fret, there are several options available for you. From auto specialists to mobile glass services, there are plenty of providers to choose from.

Comparing Service Providers

Auto specialists offer top-notch work but may charge more for their expertise. Dealerships can handle the job, but subcontracting may mean higher costs. General glass services are affordable, but may not have the know-how for complex features like ADAS. Mobile services are convenient, but may not offer the same quality as a shop.

Benefits of Specialized Auto-Glass Companies

Specialized Auto-glass companies offer aftermarket options alongside OEM glass, so you can choose based on your budget without sacrificing safety. Plus, they have a great reputation for customer care and professional installation.

When choosing a provider, don’t just look at the cost. Consider reputation, response times, and customer satisfaction too.

Modern Vehicle Features Increase Windshield Replacement Costs

Replacing windshields in modern cars can cost over $1,000 due to advanced features like head-up displays, ADAS systems, and rain-sensing wipers.

Head-Up Displays and ADAS Systems Can Cause Issues

Installing the wrong windshield model can cause problems with head-up displays, which project vital information onto the front screen. A unique resin is needed to ensure the digital info is projected correctly. After replacement, your vehicle’s ADAS system needs recalibration to work correctly.

Insurance Coverage and OEM Glass Replacement

Check your insurance policy to see if cracked windshields are covered. Dealerships offer OEM glass replacement, which is the best option for some vehicles.

Benefits of Independent Firms and Mobile Services

Independent firms offer high-quality work and quick response times for chipping or cracking incidents. Mobile services allow customers to get necessary fixes without leaving their homes.

Superior Windshield Protection Plans by Ace Group

Ace Group, the leading automotive F&I consulting firm, offers comprehensive windshield protection plans to car dealerships. Say goodbye to unexpected expenses and stress related to windshield damage.

Enhancing Customer Satisfaction and Loyalty

With Ace Group’s windshield protection plans, car dealerships can enhance customer satisfaction and loyalty. Customers will trust their dealership more when they know they can rely on them for crucial services.

Fostering Peace of Mind for Vehicle Owners

Driving with the fear of potential damage from road debris is a constant worry for many drivers. Ace Group’s windshield protection plans provide peace of mind for vehicle owners, allowing them to enjoy more relaxed journeys.

Mitigating Unexpected Expenses

Unexpected windshield damages often come with hefty repair costs that can disrupt one’s financial planning. Ace Group’s comprehensive coverage ensures that customers won’t have to bear the burden of out-of-pocket expenditures when unfortunate events occur.

According to a study by J.D. Power, higher levels of customer satisfaction lead to increased loyalty and advocacy rates among consumers. Providing quality services like windshield protection plans can significantly contribute to overall business growth and profitability.

FAQs in Relation to Do Dealerships Replace Windshields

Where do replacement windshields come from?

Replacement windshields typically come from original equipment manufacturers (OEM) or aftermarket suppliers, both of which produce glass to the exact specifications of vehicle makers.

Do windshields come with a warranty?

Yes, most windshield replacements come with a warranty that covers defects in materials or workmanship.

How important is it to replace a windshield?

It’s crucial to replace a damaged windshield as soon as possible to maintain the structural integrity of your vehicle and ensure clear visibility while driving.

Remember to avoid discussing personal opinions or experiences, other unrelated services or products, or controversial topics like politics or religion in your blog posts to maintain a professional tone and avoid alienating readers.


Can dealerships fix your windshield? Yes, but it depends on the extent of the damage and the dealership’s procedures – and it might cost you a pretty penny for OEM glass replacements.

Factors that affect the cost of repairs include the number of chips and the make and model of your vehicle, and different providers offer different services and benefits.

As cars become more complex, windshield replacements require greater expertise, so it’s important to assess the damage and potential visibility complications before deciding on repair or replacement.

For comprehensive coverage that includes all types of damages from chips to cracks, check out Ace Group’s superior protection plans for your windshield replacement needs.